In his now classic book, “The Trusted Advisor,” which he co-wrote with David Maister and Robert M. Galford, Green broke trust into its component parts and described how they fit into a trust equation. By understanding where trust comes from, Green said service providers could improve their own trust quotient.
Amidst this ugly picture, you might be wondering how it’s possible to run a financial-services business when the public is in such a distrusting mood? Actually, the astounding trust gap may actually be an opportunity in disguise for financial professionals . . . for you.
A Central Florida investment advisor perpetrated a Ponzi scheme that cost consumers $3.6 million. According to the Orange County Sheriff’s Office, Justin Troy Spearman, 29, convinced mutliple Florida residents to invest in a fraudulent Texas oil and gas scheme.
If you’re a registered investment advisor worried about providing the new required Form ADV data, relax. You just caught a break from the Securities and Exchange Commission.
A New York insurance agent and his wife were indicted for trying to scam their deceased son’s life insurer. According to New York Attorney General Eric T. Schneiderman, the agent, Lawrence D. Rosenbaum, 65, and his wife, Thomasine Henderson, 65, both of Albany, New York, stole over $12,000 in life insurance cash values and tried to wrongfully obtain nearly $50,000 in life insurance benefits relating to the death of their son.
We've often said the vast majority of financial advisors are ethical and would no sooner rip off Grandma or Grandpa than lop off their own right arm. However, it’s also fair to say a much larger percentage of advisors have ethical or compliance lapses through ignorance, inattention, or just sheer sloppiness. This is especially true regarding the development and use of advertising materials.
You know the feeling. You’re driving down the road, albeit a little too fast, when the police pull you over. Because of your inattention, you receive a speeding ticket, and now must pay a fine of $250. Ouch! Although you know you messed up, you’re still not fine with writing such a large check.
With the election of Donald J. Trump as president, most financial-services experts have predicted the demise of the Department of Labor’s Fiduciary Rule. Although the measure partially took effect on June 9, 2017, full implementation was delayed until January 1, 2018 essentially postponing enforcement until then. The jury is still out on what will happen next year, but most predict further delays, a watering down, or the beginning of a full-blown repeal effort.
The securities industry has been taking it on the chin of late. A recent Reuters investigative report charged that 48 FINRA-member firms have at least 30 percent of their brokers with black marks on their records. This represents 4,600 brokers industry wide and billions of dollars of investor funds, Reuters said.
Have you and/or your firm optimized your business practices in order to prevent your senior clients from falling victim to financial abuse or fraud?