Consumer Hub: Free Resources

Free Consumer Protection Resources

10 Things You Can Do to Avoid Fraud, U.S. Federal Trade Commission (FTC),  PDF

Provides consumers with 10 tips for avoiding mass marketing fraud. 


A Consumer's Guide to Sweepstakes and Lotteries, U.S. Postal Service (USPS), PDF

Helps consumers respond to sweepstakes offers and recognize the difference between legitimate sweepstakes and other types of illegitimate offers.


U.S. Postal Inspection Service Guide to Preventing Mail Fraud, U.S. Postal Service (USPS), PDF

Includes some of the more common mail fraud schemes and related consumer problems. Learn about the various types of frauds and scams and how to protect yourself.


Identity Theft: Safeguard Your Personal Information, U.S. Postal Service (USPS), PDF

Prevents crooks from stealing key pieces of personal identifying information, which may include a name, address, date of birth, Social Security number, and mother's maiden name, to gain access to a person's financial accounts. 


"Free Trials" Aren't Always Free, U.S. Federal Trade Commission (FTC), PDF

Explains how "free trials" work and how to avoid the costs that might be hiding in some free trial offers.


Funerals: A Consumer Guide, U.S. Federal Trade Commission (FTC), PDF

Reviews your rights as a consumer and what to keep in mind when making funeral arrangements.


Online Banking, Bill Paying and Shopping: 10 Ways to Protect Your Money, U.S. Federal Deposit Insurance Corporation (FDIC), PDF

Shows how to shop and pay bills online with confidence, providing top tips for protecting yourself from Internet thieves. Also discusses new federal rules about overdraft fees, tips for managing medical debt, and advice for small businesses.