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Library - Eye on Ethics

How to Build a Successful Business Using Ethical Best Practices.

Eye on Ethics - Bulletin #274 Privacy Matters: Managing People and Procedures
National Ethics Association - Wednesday, June 01, 2011

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Eye on Ethics - Bulletin #272 Pen Strokes from Hell: Why Signatures Matter
National Ethics Association - Wednesday, February 02, 2011

Regarding large bureaucracies, Mother Theresa once said, “So many signatures for such a small heart.” The same could be said for the U.S. banks embroiled in the foreclosure scandal. Haven’t they learned anything since 2008’s financial cataclysm? Read more...

Eye on Ethics - Bulletin #271 Chasing Ambulances? Get SMART
National Ethics Association - Sunday, December 19, 2010

On an Internet community, a senior-market newbie requested feedback on a prospecting technique . . . sending marketing letters to the relatives of recently deceased people. (“Uh-oh,” I thought.) The agent had tried sending 100 letters to people mentioned in a newspaper obituary, but didn’t get any responses. Given the time investment required, the agent was wondering whether anyone else had achieved success with such letters. Read more...

Eye on Ethics - Bulletin #270 The Truth Lantern: What to Do When Clients Lie
National Ethics Association - Tuesday, November 23, 2010

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Eye on Ethics - Bulletin #269 Behind the Mask: Professional or Phony?
National Ethics Association - Wednesday, October 13, 2010
It’s October and my thoughts have been forced to turn to masks, identity, and truth – pretty heavy stuff. But I’ve also been thinking about what Rodney Dangerfield (the comic philosopher) once said about the holiday. “On Halloween, parents send their kids out looking like me.” Read more...
Eye on Ethics - Bulletin #268 Policy Applications: To Lie is to Lose
National Ethics Association - Thursday, September 09, 2010

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Eye on Ethics Bulletin #263 - Five Commandments of Social Networking
National Ethics Association - Wednesday, April 14, 2010

It’s hard to distinguish social networking hype from reality. Should you prospect on Facebook? Reach out to referral sources on LinkedIn? “Tweet” on Twitter?   Read more...

Eye on Ethics Bulletin #262 - Servicing Traps: Don’t Kick the Can (Part 4)
National Ethics Association - Thursday, March 11, 2010

Once they’ve closed a deal with a client, too many advisors will “kick the can” when it comes to providing service. They not only fail to stay in touch, but also ignore key privacy and data security guidelines.  Read more...

Eye on Ethics Bulletin #261 - Suitability Traps: Don’t Kick the Can (Part 3)
National Ethics Association - Wednesday, February 03, 2010

Have you been “kicking the can” when it comes to suitability?  Read more...

Eye on Ethics Bulletin #260 - Compliance Traps: Don’t Kick the Can (Part 2)
National Ethics Association - Wednesday, January 06, 2010

As I mentioned, in last month’s column, booby traps have been a part of war for centuries. They involve the setting of lures that the enemy hopes will attract their opponent. When the soldier touches the lure, the hidden bomb or other device goes off, killing or maiming the unwary soldier. Read more...