• There’s the Wikileaks phenomenon, in which a so-called non-profit releases government documents by the truckload, unmindful of collateral damage to diplomats, soldiers, and non-governmental organization (NGO) staff.
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Regarding large bureaucracies, Mother Theresa once said, “So many signatures for such a small heart.” The same could be said for the U.S. banks embroiled in the foreclosure scandal. Haven’t they learned anything since 2008’s financial cataclysm? Read more...

On an Internet community, a senior-market newbie requested feedback on a prospecting technique . . . sending marketing letters to the relatives of recently deceased people. (“Uh-oh,” I thought.) The agent had tried sending 100 letters to people mentioned in a newspaper obituary, but didn’t get any responses. Given the time investment required, the agent was wondering whether anyone else had achieved success with such letters. Read more...